I have been banking at the Royal Bank for nearly six years now and I am usually very impressed by their service. The lines are short and there's enough tellers to help people quickly. They're friendly and if I am waiting for my appointment, employees will ensure that I've been helped. For all my basic banking needs, I find this bank exceeds my expectations.
My only two complaints would be that sometimes the staff can be friendly to the point of overstepping their bounds (e.g. when I was 17, I didn't feel it was necessary for me to explain why I was not in school) and I don't like having to pay $4/month for my bank account. An employee did try to assist me in getting rid of the monthly fee, but it didn't work.Lire plus
Amazing customer service . Very calm environment. Edward tarzi help me so nicely. Got my locker in the bank right away and helped me to make few changes in my account to make it more better. He is excellent team player. I think he deserves a promotion ??Lire plus
This branch is quite the warmest, most welcoming, not to mention efficient with a capital E I have EVER entered and btw I'm 84 so
this is REALLY SAYING SOMETHING.
I am so very happy that is close to my home.Lire plus
thank you very much to david for his professionalism during my registration as well as joyce knowing that i speak french thanks to you i recommend you !!!Lire plus
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