When our original tiler bailed on us we contacted Dustin. He managed to fit us in before the Christmas holidays. Dustin was very professional and did a wonderful job for us. So glad we found Dustin and will use him again.
Lil - Lakefield.Lire plus
My new favve local home improvement store! Friendly staff who is always ready to assist. Clean and tidy store that is easy to navigate. And the prices are great, I have just about stopped comparison shopping all together!Lire plus
Every time I go to this location the employees are helpful, attentive and understanding. Ever go into a Home Depot and the employees are impossible to find or try to run away when they see you coming towards them? Yeah, that never happens here. It’s like they actually care that the repairs I make to my house or the products that I get are actually the ones I need and are the right ones for the job. Crazy concept, isn’t it? Lire plus
Today I went to Rona in East Gwillimbury to buy some hardware stuff. We met an associate named Diaba in paint department who took us to hardware section and helped above and beyond today. We were very impressed with her excellent customer service. She was very respectful, helpful and very knowledgeable about Rona products and had lot of patience as well. She spend almost 45 minutes to find the best hardware products for us. We are yet to find such a talented associate in any stores in New marketLire plus
Support from manager of store ( Bill ) is fantastic! Purcchased a ROK meat grinder and had a few concerns with warranty and some missing parts from box. He got on telephone immediately, and even did some searching on the web to address a few questions he did not have answers for. Would not hesitate to shop here again, unlike some other retailers went the extra mile to take care of the problem and did it all the while in a friendly manner.Lire plus
Great service on the desk when I had questions on best product for my home.
Delivery was on time and the guys that came to deliver my stone were very nice and quick! Lire plus
Today April 4 2019 I went to the Orillia Home Depot to get replacement tiles for flooring I purchased approximately 4-5 years ago to find out that the Allure brand was not available in store or on the Internet. I was sent to the flooring department and sat down with Lawrence a part-time employee who went above and beyond to help me. After over an hour of him searching and making phones calls he did it. His patience and professionalism went above and beyond. Thank you LawrenceLire plus
Excellent service in showroom and our questions afterwards.
Happy with the 2 vanities we ordered, and found the installer they recommended to be a detailed worker. Will go back to order kitchen counter soon. Lire plus
Why drive all the way to Barrie to a big box store to get you hardwares? I find great service and a fair selection in Alcona. Sometimes I don't find everything I need but I always get greeted by friendly people and very knowledgable about the products. Keep up the great service guys!Lire plus
Love this store and they are there to help, they go above and beyond today's standard to help you, thank you everyone at TSC Store Memorial Ave. Orillia Ontario 6 stars ✨ Lire plus
Staff was great. Manager helped us with flooring and when there were no samples of the one I wanted, she opened a new box and gave me a plank to take home! Only complaint:aisles have too much stuff in them so manoeuvring carts around is hard and noise is way too high level, mostly staff doing shelves yelling to each other. Lire plus
Excellent variety of stone, precast and mortar materials. Expert staff with good equipment for loading and shipping.
A good visit for veteran masons and homeowners alikeLire plus
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