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I had a bit of an issue today because I had a gift card and wanted to use it without a membership. They sent me to get a one-day pass in order to use my gift card. Unfortunately I wasn’t told that I needed to bring ID with me and I took an hour on the bus in the rain to get there … and get turned down from shopping there. Luckily there was an awesome manager there named Suri. She turned a frustrated potential customer into a happy potential customer! Great job Suri, and thanks again! Lire plus
Shannon is very friendly, knowledgeable, and patient. She always has a smile and is happy to see me, and assist me with any challenges I may be experiencing. Lire plus
Very happy I decided to purchase my hearing aids with this company. I have been receiving professional and friendly service. Prices are competitive with the Big Stores, it’s important to get it right when it comes to your hearing. Thank you Katie and staff at Nex Gen! Lire plus
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